Improve Communication Between Manufacturing and Quality Control
In pharmaceutical manufacturing, even small communication delays between Manufacturing and Quality Control can have a significant impact on production schedules, laboratory utilisation and overall equipment efficiency.
At Polpharma, Poland, increasing production volumes highlighted the need for a more connected way of managing In-Process Control (IPC) activities. By extending its EviView Digital Daily Management System into Quality Control, Polpharma created a shared operational workflow that gives both departments real-time visibility into production progress, sample schedules and testing priorities.
The operational challenge
Quality Control (QC) and Manufacturing are closely connected, yet they often operate across different systems, teams and operational workflows. Maintaining clear communication between both functions is essential to ensuring production remains on schedule and In-Process Control (IPC) testing is completed efficiently.
Quality Control (QC) and Manufacturing are closely connected, yet they often operate across different systems, teams and operational workflows. Maintaining clear communication between both functions is essential to ensuring production remains on schedule and In-Process Control (IPC) testing is completed efficiently.
As production schedules evolved throughout the day, providing Quality Control teams with earlier visibility into batch progress would enable laboratory resources to be planned more proactively. Likewise, giving Manufacturing greater insight into testing priorities would help both departments respond more effectively to changing production schedules.
In some cases, limited real-time visibility between departments meant laboratory equipment, including High-Performance Liquid Chromatography (HPLC) systems, could remain allocated to samples that had not yet reached the laboratory. By creating a more connected operational workflow, Polpharma identified an opportunity to improve equipment utilisation, strengthen communication and support more efficient IPC planning across both departments.
The solution
Rather than introducing another standalone application, Polpharma expanded its existing EviView platform to create a connected workflow between Manufacturing and Quality Control.
By integrating directly with Oracle ERP and digitising IPC planning, both departments now work from the same operational information.
Production schedules, batch progress and IPC activities are automatically synchronised, reducing manual administration while giving every team access to live operational updates.
How the Connected Workflow Operates
Instead of relying on separate communication channels, operational information now moves automatically between Manufacturing and Quality Control.
This shared workflow ensures both departments always have access to the latest production information, allowing schedules to adapt in real time as production progresses.
REAL-TIME VISIBILITY ACROSS MANUFACTURING AND QUALITY CONTROL
Automated IPC Planning
Manufacturing Orders are automatically synchronised from Oracle ERP into EviView and mapped into units of Standard Work, allowing Quality Control teams to see expected IPC activities before production begins.
Instead of manually coordinating sample schedules, laboratory teams can proactively plan testing activities based on live production information.
Live Communication Between Departments
As Manufacturing progresses through production, updates automatically flow into the Quality Control dashboard.
If production is delayed, planned IPC testing times adjust automatically. Likewise, if Quality Control experiences delays, that information is immediately visible to Manufacturing.
The result is transparent, two-way communication without relying on manual updates or additional administration.
Improved Laboratory Utilisation
By connecting production schedules with laboratory planning, Polpharma has improved the utilisation of valuable testing equipment while enabling laboratory resources to be scheduled more effectively.
Rather than reacting to production changes, Quality Control teams can adjust priorities as operational information changes throughout the day.
Business Outcomes
By connecting Manufacturing and Quality Control through one Digital Daily Management System, Polpharma has:
Improved visibility across Manufacturing and Quality Control
Reduced manual coordination of IPC activities
Increased scheduling accuracy
Improved utilisation of laboratory equipment
Enabled faster communication between departments
Created a foundation for continuous process improvement
Beyond operational improvements, capturing every activity digitally also enables retrospective analysis of IPC lead times, helping teams continuously optimise laboratory scheduling and refine future planning.
“Following the success of the initial implementation, we are continuing to expand our partnership with EviView to further digitise Quality Control operations and strengthen integration across the site.” - XYZ, Polpharma
Ready to Improve Communication Between Manufacturing and Quality Control?
Whether you’re looking to improve IPC planning, increase laboratory utilisation or connect Manufacturing and Quality Control through one Digital Daily Management System, EviView can help.
Book a discovery call with our team here, and discover how EviView can optimise your manufacturing operations.
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